Focusrite Saffire LE Recording Problem

[DZA]

So im trying to record a mix through this but its only coming through on the left channel and the audio which comes through sounds like shit

Anyone help

[deadly_habit]

drivers up to date? cables used? program using to record? settings in your asio control panel?
you should know by now we need more info than it's just not working

[DZA]

Drivers up to date
rca to jack
Audacity

[deadly_habit]

what's the control panel set for? any way to test the cables or the ins on your saffire?

[DZA]

what's the control panel set for? any way to test the cables or the ins on your saffire?

Control panels set to record input 3/4
Cables and ins are working fine

[deadly_habit]

tried a simple hard reset?

[Tragic_Gash]

my focusrite can't record straight out of the mixer, doesn't like the signal...... i'm not exactly sure why it doesn't work, but it doesn't... the recording js sounds like the signal straight from the needle ie unamplified and crackly with no bass.... this wat urs sounds like?

[DZA]

recording js sounds like the signal straight from the needle ie unamplified and crackly with no bass.... this wat urs sounds like?

Yeah sounds just like this

tried a simple hard reset?

yup

[Jean-Luc Cougar]

Have you tried recording your mix into Ableton? Same problem?

[DZA]

Have you tried recording your mix into Ableton? Same problem?

Same problem

[deadly_habit]

can you post a screenshot of the control panel?

[DZA]

[deadly_habit]

try turning off the hi gain
god that panel is ugly and a bitch to decipher

[DZA]

try turning off the hi gain
god that panel is ugly and a bitch to decipher

Does the same with hi gain off

[Jean-Luc Cougar]

Have you tried recording your mix into Ableton? Same problem?

Same problem

Issue is likely hardware/setup related then

Unplug and replug all of your connections, talk to yourself outload about what you are doing every step of the way.

Re: Stereo - something is likely plugged in wrong. If you are still having the mono issue, try switching right and left cables - does that change what signal you are receiving? (channel 4 vs 3?)

Re: Sound Quality - Perhaps you need more input, your gains are currently at -12db? What happens if you bring your control panel volumes up to -6db or 0?

Lastly: Have you tried inputs 1 and 2 on your soundcard? What happens when you use those?

[Jean-Luc Cougar]

Another random thought:

Is there a mono button or something on your interface? Could that be plugged in?

It would match the symptoms:
1. One channel (b/c its mono)
2. Quiet and crackily (phase canceling)?

On more question:

1. When you tried recording in Ableton - when you looked at the input levels in Ableton - was it getting any input on the other channel?

[DZA]

Unplug and replug all of your connections

Still does it

Re: Stereo - something is likely plugged in wrong. If you are still having the mono issue, try switching right and left cables - does that change what signal you are receiving? (channel 4 vs 3?)

Nope still same problem

Re: Sound Quality - Perhaps you need more input, your gains are currently at -12db? What happens if you bring your control panel volumes up to -6db or 0?

Doesnt change anything

Lastly: Have you tried inputs 1 and 2 on your soundcard? What happens when you use those?

In input one it records though only the left channel in input 2 it only record through the right channel but the sound quailty is allot better through these

[deadly_habit]

n Recording a line level source (mono or stereo)
All four of the analogue inputs can be used to record a line level source, such as the analogue output of a
mixer or a hardware synth. This means that some decks could be permanently connected to Inputs 3 and 4
on the rear panel, whilst Inputs 1 and 2 where free to use for recording vocal or instrumental parts.
To record using Inputs 1 and/or 2, plug 1/4” TRS (balanced, but TS/unbalanced could be used yielding a
slightly lower level) Jacks into either or both of the LINE IN sockets on the front panel. This will automatically
bypass any microphones that may be connected to the XLR Inputs below. Now make sure that the green
LINE LED is illuminated in the corresponding section(s) at the top of the front panel.
Now send a signal by starting a turntable or playing the synth etc. and set the level of the input(s) using the
gain adjustment knob on the front panel. Rotate the dial clockwise to increase the level, making sure that the
O/L LED on the hardware never illuminates as this indicates that the level is exceeding the maximum level of
the digital converter (clipping point). For an even easier indication of level, observe the level of the meter
below Input 1 or 2 on the left of the SaffireControl LE software GUI, as shown:
If recording a stereo signal then make sure that the Gain dials for both Inputs on the front of the hardware
are set to the same level, observing the Input meters in the SaffireControl LE software, shown above.
This signal will now appear as Saffire LE Input 1 and/or Input 2 (depending on which socket(s) the line
level signal is connected to) within your sequencer/recording application.
If recording using Inputs 3 and/or 4, plug 1/4” TRS (balanced, but TS/unbalanced could be used yielding a
slightly lower level) Jacks into either or both of the sockets in the top left of the hardware’s rear panel. Now,
when sending a signal to the Inputs, observe the O/L LEDs for Inputs 3 and 4 on the front of the hardware. If
they are illuminating, check that the High Gain switch/es is/are not activated within the SaffireControl LE
software’s GUI. These switches should only be used if the signal is an Instrument (Guitar or Bass connected
directly) or an extremely low line level source. If the level is too loud and the High Gain switch(es)
is/are not activated, turn down the level of the signal sent to Saffire LE on the sending device.
This signal will now appear as Saffire LE Input 3 and/or Input 4 (depending on which
socket(s) the line level signal is connected to) within your sequencer/recording application.

[DZA]

Another random thought:

Is there a mono button or something on your interface? Could that be plugged in?

It would match the symptoms:
1. One channel (b/c its mono)
2. Quiet and crackily (phase canceling)?

On more question:

1. When you tried recording in Ableton - when you looked at the input levels in Ableton - was it getting any input on the other channel?

Monos turned off

And on the input in ableton it was coming through 3/4 and 3

[Jean-Luc Cougar]

I am stumped.

It SEEMS like this is a setup/preferences issue w/ your soundcard, and not a technical fault (wrong things plugged in, cable short, something broken)

Maybe try what Deadly said.