Boomkat issues??

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DJSpekt
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Boomkat issues??

Post by DJSpekt » Mon Jan 02, 2012 3:28 pm

Has anyone had any issues ordering from Boomkat lately? Everytime i try to checkout it says my credit card declined when it most certainly isn't. All the numbers are right and I even called my bank up to see if it was a problem with me being in the United States. I was wondering if this was an issue with Boomkat itself or if i'm just doing something retarded :u: :u: :u:
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Cornbreadddd
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Re: Boomkat issues??

Post by Cornbreadddd » Mon Jan 02, 2012 4:44 pm

Strange you say that I've actually been having this same problem but with Chemical and Juno. Eventually it went away though, I just re-entered all my information (took about 4-5 times) also, I've read there is something that can affect that regarding internet cookies, some setting that you must turn on or off but I can't quite remember what it is...look into it though.

Reese_Liar
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Re: Boomkat issues??

Post by Reese_Liar » Mon Jan 02, 2012 4:52 pm

I had a problem where I couldn't confirm my purchase.. Solved it by retyping the card security code (the 3 digit one), clicking elsewhere on the page then clicking confirm purchase. If I would just type it and press enter it would give me an error over and over.
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amnesiaac
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Re: Boomkat issues??

Post by amnesiaac » Mon Jan 02, 2012 5:07 pm

I've had this issue with all the sites. It started with chemical, but then I just went to boomkat instead, but then I still was getting the same error even though I was going through that Visa verified login too. I ended up calling my bank, waiting on hold for 20 minutes to get connected to someone in charge of international card security, and getting it worked out. The sites Boomkat and Chemical are for some strange reason flagged as websites where credit card fraud occurs frequently, so my card was getting declined by Visa because of the "suspicious" nature of the activity, even though I've made purchases from both sites multiple times before. They were able to "temporarily" change my security settings on my card so I was able to make the purchase. They told me every time I made a purchase from one of those websites I would have to call them to change my security settings. I haven't made a purchase since so I'm not sure of I'll have to do that again, I'm hoping not. Hoping this helps.

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Amantus
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Re: Boomkat issues??

Post by Amantus » Mon Jan 02, 2012 9:27 pm

I've had it with Redeye and Boomkat. I thought it was just my card being bad.

DJSpekt
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Re: Boomkat issues??

Post by DJSpekt » Mon Jan 02, 2012 11:56 pm

OK good, I'm glad I'm not the only one. been going nuts cause i wanna buy music!

edit: still not working... tried to alter cookie settings but still nothing... maybe i just have to wait. I'll try again tomorrow :(
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amnesiaac
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Re: Boomkat issues??

Post by amnesiaac » Tue Jan 03, 2012 12:10 am

It's gonna keep getting declined, just call your bank or credit card provider and they can get it worked out.

DJSpekt
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Re: Boomkat issues??

Post by DJSpekt » Tue Jan 03, 2012 2:47 am

i did that already and im still having issues.
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DJSpekt
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Joined: Tue Jul 20, 2010 2:49 am
Location: Providence, RI

Re: Boomkat issues??

Post by DJSpekt » Thu Jan 05, 2012 7:24 pm

turns out it was on Boomkat's end. I sent them e-mail about my problems and they got back to me and everything worked fine when i tried again.
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