traktor Kontrol S4 Jog Wheel --- wont move

[kiene]

i searched all of the internets and the NI forums for a solution to this bullshit and can't find a fix.

basically, even after re-calibrating the jog wheels, updating all of the (legit) software, and even removing the plate and putting it back in, my left jog wheel is stuck and wont let me spin forward or backward. had some friends look at it----they told me to return that 'shit'.

before i return this 'shit', i was wondering if you heads knew a secret to fixing this

or if i should go ahead and return it.


nb4 - S4 SUCKS / REAL DJS USE TURNTABLES / SKRILLX / MP3Z R NOOB

thanks peeps

[fogcreature]

I hate to state the obvious man, Im not trying to be a smart ass. Have you tried the NI forums? or NI support? I use maschine and the few problems Ive had have been solved fucking lightning fast. Im super impressed with their customer support. I dont have a direct solution for your problem but im sure you can find it there

[ehbes]

I hate to state the obvious man, Im not trying to be a smart ass. Have you tried the NI forums? or NI support? I use maschine and the few problems Ive had have been solved fucking lightning fast. Im super impressed with their customer support. I dont have a direct solution for your problem but im sure you can find it there

It says he did in the first sentence...

OP return it

[fogcreature]

jesus, im sorry man. I feel like a dumb ass. I have a 1-800 number that came with my NI manual if you run out of options. Sorry again man.

[kiene]

i got that manual too! totally forgot about looking for a help number in there. thanks fogcreature. didnt buy this thing to hit a sync button lol