Tom at Redeye Appreciation

[Mr_Frost]

big up!

[ehbes]

ABSOLUTELY, so kind so patient

[esfandyar]

ive probably spent round 10 grand on vinyl through them over the years...

[Phigure]

best customer service around, not much else to say

[dsprainman]

Big Up!

[Lystric]

top man

[garethom]

I don't always use Redeye, I tend to just grab the record wherever I see it first or whichever shop has the most in stock that I wanna order, but I find myself using it more and more just for the service. I've had some confusing requests before that he's done without question, never feel like I'm gonna have a problem with him.

Ordered the Roots of El-B CD from him before, got sent the Roots of Dubstep instead. Emailed him and said that I didn't order that, but actually, I'll keep it anyway, bought the Roots of El-B again, and he sent it with a copy of that Ringo Records compilation too

[herbs]

after the joy o 'we used to like' cock up, he somehow - by being very nice - made me not mad at the fact I wasn't gonna get a copy.

I appreciate.

[south3rn]

my hero

i also work in retail sales and have learned a few things (mainly patience) from tom on how to treat customers.

[dragstar]

really, really nice bloke. redeye>all other sites

[cryptical]

the amount of stupid alterations i've made to orders without any problem is remarkable. There's also a woman who handles my silly bizness too, forgot her name but, urr, big up her as well.

[Juturna]

Free stickerssssss!
ha

[dragstar]

haha yeh and bigup on the stickers, got millions lying about the house

[lazyalf]

Same here, top bloke. Have progressively switched the bulk of my online orders - which living in Spain amounts to about 95% of the records that I buy - from Juno to Redeye, mainly because of the possibility of grouping several orders under a same shipment - HUGE advantage when you order massively online and from abroad as me. But also because records are always very carefully packaged AND do not have a sticker on them!

[Terpit]

So do you lot rate redeye more than chemical? Only used redeye once for the Mala in Cuba album and it took almost a month to get her, stickers re a huge bonus tho

[150Grams]

Itend to buy directly from the label but I'll definetely use Redeye more often - thanks for the DMZ029, Tom (;

[Juturna]

But also because records are always very carefully packaged AND do not have a sticker on them!

Yeah stickers do my head in, especially on sleeves with artwork!
Dont do it chemical or opt for easy peel badboys!

[vishes]

So do you lot rate redeye more than chemical?

Yeah absolutely.

[PinUp]

Chemical have recently changed their stickers by the way, they are much smaller now.

Redeye definitely leads the way in customer service as far as online stores go.

[QuentinisCue]

I use redeye for 99% of my vinyl needs. Enough said.