HMV Administration

[murky21]

not the administrators fault! they are just doing their job. Fault for that would be with UK Law for allowing it to happen or for HMV for fucking up/ selling vouchers so close to collapse in the first place

[Johnlenham]

I guess a gift voucher is basically the customer giving HMV money for an IOU note, when HMV can't pay their debts you join the rest of the people they owe money to but can't pay....administrators need to decide what debts to pay out on, not having your £10 voucher honored isn't as bad as people not getting wages owed

Thats pretty much it yeah.

I can actually remember what ive bought in HMV in the past 3 years.
1 Copy of Drive on Blueray (had a nice steel case)
1 Copy of The Big Lebowski Blueray (it was £5 so why not)
1 Copy of Rusite- Glass swords on Vinyl. That was a gift for someone and I bought it for £16(!) from them because I couldnt get it delivered in time online.

Other than that everything you could ever want is online these days.

[teamhobson]

Like I said man, not really got a clue on how this works. Probably houldnt be contributing.

[wolf89]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

[jaydot]

Good. Their international film section is a rip off. *doffs cap*

[Johoosh]

Their international film section is a rip off.

This is true

[garethom]

Good. Their international film section is a rip off. *doffs cap*

Really? Never found it overpriced apart from the odd film (which is no different to the feature film section). Find it quite cheap actually.

[magma]

Good. Their international film section is a rip off. *doffs cap*

Really? Never found it overpriced apart from the odd film (which is no different to the feature film section). Find it quite cheap actually.

Rare shit's expensive wherever you buy it, tbf to HMV. I've paid £20 for the odd Tartan Terror release in the past, but I wouldn't have been able to beat the price by much online.

The DVD offers are almost unbeatable though. Despite them not having the two movies we went out for at the weekend, we came back with 4 DVDs and a 9 film Spike Lee boxset for the grand price of UNDER £35. No wonder they're fucked...

[arktrix45hz]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

[teamhobson]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

Yay, £50 gig entry and no records, yay

[arktrix45hz]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

Yay, £50 gig entry and no records, yay

Where did I say that?

[hugh]

HMV is shite considering anything you can buy there can be bought online for cheaper.
It's a good Christmas emergency shop though, but that's about it really.

[wolf89]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

So the normal fan gets no records and the collectors go buying limited copies off discogs off people cashing in on them being limited

Hooray.

[wolf89]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

So the normal fan gets no records and the collectors go buying limited copies off discogs off people cashing in on them being limited

Hooray.

[teamhobson]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

Yay, £50 gig entry and no records, yay

Where did I say that?

Haha you didn't but if its music you are on about how else are producers gonna make a full time career off free downloads an limited physical?

[Johnlenham]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

Yay, £50 gig entry and no records, yay

You know that its not far off that allready for big acts. I count my lucky stars that I can pay £20 and see like 7 Djs from 10pm till 6am (and that alot compared to most nights), where as My gf had to pay recently £43 for a rafters seat for Florence and the Machine! Most Pop and Rock stuff is £25+ if its fairly popular from my experience.

Since Mp3 became a thing Cds have ceased to have a point to me. I bought Pinchs Fabric live because it was £1 in Urban outfitters, Special edition Tron soundtrack direct from disney and a bands Cd (The Snake Trap) like 5 years ago.
Otherwise its all digital/Vinyl.

Records are complety independent to Cds in my eyes and I cant imagine there will be some huge tide of Vinyl buyers if Cd went down as its far more "hard work" than going on itunes etc.

Maybe there will be limited like Mala in Cuba was, then relased a bit later in a similar form for the masses or parrel with them like Games are?

[Lye_Form]

Are gift vouchers worthless if a company is in administration?

Pretty much. Gift vouchers are categorised as debt owed by the company, so if it goes bust holders become unsecured creditors who join a queue of creditors looking for their money back. Administrators can, at their discretion, continue accepting vouchers but this is unusual, at least in the early days of administration. HMV has already stated it will not accept them.

If you have unspent vouchers you need to lodge a claim with the administrators and hope for the best. Failing that, depending on how much the voucher cost you could ask the person who bought it if they would be prepared to try and get their money back and give you the cash (see below).

So I shouldn't throw my vouchers away?

No. You will need them to lodge a claim with the administrator, but there is also a chance HMV will begin accepting them again. When Jessops fell into administration recently it stopped accepting vouchers immediately, but after the administrator had analysed the business it started accepting them once again.

I bought vouchers for someone else – can I get the money back?

It depends how you paid. If you paid by credit card you are covered under Section 75 of the Consumer Credit Act, as long as you spent at least £100. This doesn't all need to have been spent on vouchers, just the total of a single transaction. The protection also covers undelivered goods and those that prove to be faulty.

If you bought goods on other plastic you may have some protection. Visa, MasterCard and American Express all offer a scheme called chargeback, which allows customers to claim back money spent on a debit or prepaid card if the goods do not arrive or are faulty, or where the retailer has gone bust. There are time limits for these claims so you should act as soon as you can. See our factsheet for more on Section 75 and chargeback.

If you paid by cash or some other means you will have to contact the administrators to make a claim directly.

I'm awaiting delivery of an item – will I get it?

This is unclear at present. Contact HMV to see what stage your order is at (020 8495 4434). If it is ready for dispatch the company might still be able to fulfil it.

What if it doesn't arrive or turns out to be faulty?

If the company is unable to fulfil your order it is unlikely you will receive a refund at this point – any administrator will lock down the company's transactions until it can obtain a complete picture of the state of the business.

HMV has said it will replace faulty items in-line with its statutory obligations while it remains open (under the Sale of Goods Act you have the right to reject an item that is not of satisfactory quality), but if there is no ongoing business to complain to, you'll end up in the queue of people wanting their money back from the administrator.

Bit in bold seems the most criminal.

[Func]

To be honest i don't really see an alternative to digital music or movies in the future, there are just so many advantages of the digital forms. You could either travel to a town, go to hmv, spend time in the shop, choose a dvd, queue, buy it, take it home and put it on your shelf which is just going to take up space after you've watched it. Or alternatively you could go on the computer with a cup of tea or whatever, in the comfort of your own home click your mouse a couple of times, input card details and bam you can almost instantly watch the film and once it is done it takes up no space whatsoever apart from a few gb on your p.c. Then if you ever want to watch it again there's no searching for the disk you can just search your harddrive and instantly find it.

As sad as it is that there isn't really any future in C.Ds or DVDs, i don't really think there is anyway to convince new generations that they have any advantages over the digital versions, except from the feeling of actually having a physical copy which they likely won't understand.

Edit: while writing this people have basically said the same but i'll post it anyway haa

People don't always go for the most convenient option though, if they did vinyl would have died as soon as online stores like beatport popped up. There will always be people that prefer physical mediums it just depends on how much of an attachment they have to the format.

Hopefully if they go we'll see more independent record shops, very unlikely but itd be nice.

Why particularly would it be better to have more independent record shops than one big chain? Don't get me wrong I love going to independent stores, 99% of the music I bought last year was from an independent shop, but when it came to who had the widest range of music it was HMV. Most independent stores lean to certain styles (which is fine) but it's also nice to have one store you can find almost anything in.

[chekov]

fuck hmv, about a year ago they started sticking records to the wall in york! had so many good albums all going to waste, mostly looked like brand new pressings too

on a more serious note, kind of a shame to see another music shop go i guess. that said, can't actually remember the last time i bought anything there

[arktrix45hz]

It's a shame on basically on a couple things which is that they did stock some good dvd companies who put out old horror movies I like that no other high street stores (down here in Devon anyway) stock. I hope it doesn't damage their sales too much.

Also having one less place selling physical cds (again one of the only places people will be buying from in my area) could push more and more people towards digital which is a shame.

However saying that. There are independent stores selling new records down here still. Sure the two selling dance music in Plymouth and Exeter have had to close but hopefully the dedicated will shop from these independent places that are there rather than going online. There is a new record store in Plymouth just that opened before Christmas actually which is doing well for itself that sells nice expensive vinyl pressings of new music along with the odd re-press here and there. People seem to be willing to fork out a fair amount to have a nice physical copy of these albums (myself included) I think really people are going to be moving towards independent labels and vinyl more than before for stuff they really like and cds are likely to die out a bit as everything else will be downloaded.

Future is going to be free downloads, with limited physical product, believe. I think anyway.

Yay, £50 gig entry and no records, yay

Where did I say that?

Haha you didn't but if its music you are on about how else are producers gonna make a full time career off free downloads an limited physical?

Was referring to smaller, independent labels, but yeh, I'm just going off the trend I've been seeing recently with the proliferation of free downloads in the hope fans will purchase vinyl and that. Spitballing ideas here btw, not spitting things out as if they were concrete.