Unreality, sorry for the glitch - we've not recieved any emails from you regarding this, or your problem would have been fixed right away!unreality wrote:no thats the problem.. the strange thing is, that my order is still in the shopping card too.. heres s screenshot: no DLbushby wrote:If you sign into your account then click on the "you account" button you should see your tracks waiting for download.unreality wrote:so i ordered one song in FLAC format from the website using paypal as paying method and still got no email or whatever.. cant download it neither.. this was yesterday btw and still nothing
PS: damn i just signed a paypal account for that and now it doesnt work.. the money isnt on the paypal account anymore of course
We pride ourselves on customer service, and I'm glad that I keep returning to this thread to check in - or I would have never known....
Unfortunately, Paypal has a known bug, and if you didn't check all of the way out, through confirmation (as it seems here, your cart still has the download in it) paypal still processes the payment, yet the order does not go through the system.
Paypal can be an annoying little stickler due to this, and occasionaly we have to have fixes - which we have - we keep iPaypal around due to the high demand - loads of people use it - even if it has a minor glitch that happens occasionally
So bruv, its Sunday and I'm at work fixing your problem - hope you still love us, and your solution can be found in your inbox in roughly 5 minutes (I'm assuming your email addy is uXreal-XlayeX@web.de - X's added for privacy)
if its not - please contact me as soon as possible so I can get you your track!
Peace
Dean

 
  
  heheh - I noticed that after hitting the submit button and am a bit too lazy to edit it - ipapal - a figment of my imagination that has no known bugs! haha
 heheh - I noticed that after hitting the submit button and am a bit too lazy to edit it - ipapal - a figment of my imagination that has no known bugs! haha
