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Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 3:34 am
by deadly_habit
tz2010 wrote:Valuable information. I’ve never heard of this before and I think they’re awesome!
seriously 46 posts on this spam bot
mods are slacking

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 3:57 am
by abZ
deadly habit wrote:
tz2010 wrote:Valuable information. I’ve never heard of this before and I think they’re awesome!
seriously 46 posts on this spam bot
mods are slacking

Did you report? I just did.

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 5:10 am
by deadly_habit
abZ wrote:
deadly habit wrote:
tz2010 wrote:Valuable information. I’ve never heard of this before and I think they’re awesome!
seriously 46 posts on this spam bot
mods are slacking

Did you report? I just did.
i have on multiple occasions. these damn things are getting clever

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 6:04 am
by In The Shadows
when you get them, A/B both speakers with a mono signal and see if there is any difference. If there is even the slightest hint that they sound a little different Id send them back tbh, if not, wouldnt worry about it.

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 6:08 am
by deadly_habit
if they're a reputable company they'll do what it takes to make you happy
a quick call to the manufacturer will let you know if they are an authorized dealer

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 11:48 am
by paravrais
Just wanted to say it's such a shame as these are really great monitors (providing your not desperate for great bass response). Hope they at least sound fine man.

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 12:11 pm
by legend4ry
deadly habit wrote:
abZ wrote:
deadly habit wrote:
tz2010 wrote:Valuable information. I’ve never heard of this before and I think they’re awesome!
seriously 46 posts on this spam bot
mods are slacking

Did you report? I just did.
i have on multiple occasions. these damn things are getting clever
Can't really bitch about mods as me and Sharm' can't ban people only lock/edit posts and threads. We have to send PMs of spam bots to other mods.

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 12:17 pm
by paravrais
legend4ry wrote:
deadly habit wrote:
abZ wrote:
deadly habit wrote:
tz2010 wrote:Valuable information. I’ve never heard of this before and I think they’re awesome!
seriously 46 posts on this spam bot
mods are slacking

Did you report? I just did.
i have on multiple occasions. these damn things are getting clever
Can't really bitch about mods as me and Sharm' can't ban people only lock/edit posts and threads. We have to send PMs of spam bots to other mods.
That's extremely inefficient, you should really have full powers imo..

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 12:31 pm
by legend4ry
paravrais wrote: That's extremely inefficient, you should really have full powers imo..
Well, petition to Dubway or something :). I am happy with the amount of powers I have but if you lot ain't make your voices heard

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 5:57 pm
by deadly_habit
legend4ry wrote:
paravrais wrote: That's extremely inefficient, you should really have full powers imo..
Well, petition to Dubway or something :). I am happy with the amount of powers I have but if you lot ain't make your voices heard
noted, it's prolly a good thing sharma's petition for me as a mod didn't go thru :lol:

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 7:36 pm
by slyman
heres the last email i got. i think i might just send em back and get another pair from another store

Sam I am really sorry for all this and please understand that this is all on Samson and I will be speaking with them today. We don’t EVER sell products that are used, refurbed, b-stock, etc without letting the customer know exactly what they are purchasing. From what you are telling me, I assume that Samson repackaged these and sold them to me as new. I am pretty pissed off at them right now.



I can do a couple things for you:



1. You can return them for a full refund or an upgrade
2. I can give you a $25 store credit to use on another purchase



I would offer to just have Samson replace them but since they are discontinued this can’t happen.



Again, I am so sorry for this but please don’t let this reflect normal business at Front End Audio. Let me know what you would like to do but I will take care of you and make sure you are happy.



Shane Selby
Front End Audio, LLC
www.frontendaudio.com
803-748-0914 x100
Your Ultimate Pro Audio Dealer!
Sign up for the FEA e-newsletter





-----Original Message-----
From: Sam Lyman [mailto:slyman928@hotmail.com]
Sent: Tuesday, September 28, 2010 8:00 PM
To: info@frontendaudio.com
Subject: RE: samson monitors



Was this the original box? Im asking because the serial numbers on the box are 6A6G000351 and 352 while the ones on the monitors are 350 and 333. Shouldn't they be in order and matching to the box? I was also looking at the monitor with the replacement dust cap and I noticed some differences between it and the other one like that it says DS-615 around the outside of the speaker and the font is different on the 2 also some minor ones like the power switch was on on the one and the volume knob was in a different position. Is there any way I can get a slight discount at least considering these are clearly not brand new

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 11:35 pm
by slyman
so i told them i was gonna send em back and rep called me and was asking if id want to upgrade and that i should get the krk rp5s cuz theyre more reliable ha ok hows that an upgrade whatever tho. i asked if theyd reimburse me for shipping he said he would see if he could send me a prepaid label so thats cool at least. still a pita

Re: feeling a little scammed on monitor purchase

Posted: Wed Sep 29, 2010 11:44 pm
by legend4ry
slyman wrote:so i told them i was gonna send em back and rep called me and was asking if id want to upgrade and that i should get the krk rp5s cuz theyre more reliable ha ok hows that an upgrade whatever tho. i asked if theyd reimburse me for shipping he said he would see if he could send me a prepaid label so thats cool at least. still a pita

An upgrade is the RP5's? :lol:

See on their site whats around the same price, anything above what they're selling by 20-30$ should be yours, due to your troubles! I would proper take em for a ride and get the biggest deal I can just be sensible about it innit. Thats the problem with buying online and the reason I only deal with cash and in person! I don't even trust Amazon.

Re: feeling a little scammed on monitor purchase

Posted: Thu Sep 30, 2010 12:01 am
by 3za
slyman wrote:Sam I am really sorry for all this and please understand that this is all on Samson and I will be speaking with them today. We don’t EVER sell products that are used, refurbed, b-stock, etc without letting the customer know exactly what they are purchasing. From what you are telling me, I assume that Samson repackaged these and sold them to me as new. I am pretty pissed off at them right now.



I can do a couple things for you:



1. You can return them for a full refund or an upgrade
2. I can give you a $25 store credit to use on another purchase



I would offer to just have Samson replace them but since they are discontinued this can’t happen.



Again, I am so sorry for this but please don’t let this reflect normal business at Front End Audio. Let me know what you would like to do but I will take care of you and make sure you are happy.
that e-mail is the most unprofessional piece of shit i have seen(i have seen worst lol). when dealing with complaints, you never blame someone eles, and then say that you are "pissed off" with them to.

if i was you i would get my money back , and never deal with them again

Re: feeling a little scammed on monitor purchase

Posted: Thu Sep 30, 2010 12:29 am
by slyman
yea i really dont even wat to deal with them at all anymore legendary, so im just sending em back getting my money and thatll b the end of it. i actually just hooked em up for the fuck of it and the one with the replaced dust cap wont even stay on, so im def glad theyre goin back

and yea 3za thats exactly what i thought its just like this is not samsons fault u asshole its all urs dont blame someone else wtf

Re: feeling a little scammed on monitor purchase

Posted: Thu Sep 30, 2010 1:48 am
by abZ
That's the thing they probably thought that was a quality reply. Theses places aren't mom and pops that have been around forever these are just kids that are good at the web. It's a shame, it's damn near impossible to tell from the web site. Welcome to the 21st century. Lol. So what they don't make those monitors at all any more? I don't think I would want anything else on the market in that price range. Maybe the hs50m.

Re: feeling a little scammed on monitor purchase

Posted: Mon Oct 04, 2010 11:38 pm
by slyman
so on sunday i ordered another pair on ebay and they just notified me that they were damaged so im getting a refund. damn it i feels like im destined to not get these or something wtf

Re: feeling a little scammed on monitor purchase

Posted: Tue Oct 05, 2010 12:12 am
by 3za
slyman wrote:so on sunday i ordered another pair on ebay and they just notified me that they were damaged so im getting a refund. damn it i feels like im destined to not get these or something wtf
3rd time lucky

Re: feeling a little scammed on monitor purchase

Posted: Tue Oct 05, 2010 2:16 am
by green plan
3za wrote:
slyman wrote:so on sunday i ordered another pair on ebay and they just notified me that they were damaged so im getting a refund. damn it i feels like im destined to not get these or something wtf
3rd time lucky
I hear it's the charm.