help with mpk49!

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 2:47 am

i just got my mpk 49, and i cant connect it to my computer. i have installed the editor software. i open up ableton and it doesnt register that it is there. i go to the preferences and it doesnt say thats it there at all. i cant work my problem out. help

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 3:45 am

BUMP

someone must know. how do i connect my mpk49 to ableton suite? is their driver software i have to download?

Trebek · Post by **Trebek** » Wed Dec 08, 2010 4:05 am

I have the same keyboard but I use Logic, but I know from the keyboard I believe you can choose what "preset" you want to use for each specific DAW. Not sure if Ableton is in there, but I found a tutorial on YouTube on how to control transport from keyboard an all that good stuff. So actually I took 1min and searched YouTube and found this. Google and YouTube can work wonders friend.

http://www.youtube.com/watch?v=HJGpCMxWNkA

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 4:07 am

i found that video too. it didnt help, and it doesnt work at all

Trebek · Post by **Trebek** » Wed Dec 08, 2010 4:14 am

Well I'm sure your keyboard is plugged directly into your computer I'm assuming USB?

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 4:18 am

yep. usb from controller straight into computer

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 5:38 am

this is the screen i get when i go to preferences. the mpk49 is plugged in and everything
http://www.flickr.com/photos/56856409@N08/5242710561/

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 7:06 am

BUMP

i really dont want to have to take it back to the shop. any help please?

wub · Post by **wub** » Wed Dec 08, 2010 7:45 am

Have you installed any driver updates from the Ableton site?

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 8:12 am

i think the problem is that it isnt connecting to the computer. there is no sign that it is connected when i plug it in

wub · Post by **wub** » Wed Dec 08, 2010 8:13 am

Dub Mons wrote:i think the problem is that it isnt connecting to the computer. there is no sign that it is connected when i plug it in

Are you running it off an AC adaptor, or purely being powered from the USB?

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 8:18 am

purely from usb

wub · Post by **wub** » Wed Dec 08, 2010 8:21 am

Dub Mons wrote:purely from usb

Could be that your overloading your USB if you've got a lot of other devices running off USB as well. You could try unplugging all other USB items and see if it starts working then. A powered USB hub would be a long term fix to this.

Do you get the new hardware detected noise when you switch it on?

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 8:23 am

im running it from my macbook, which doesnt have any other usb devices running from it

wub · Post by **wub** » Wed Dec 08, 2010 8:34 am

Dub Mons wrote:im running it from my macbook, which doesnt have any other usb devices running from it

Try using a mains adaptor and see if that fixes the issue

Dub Mons · Post by **Dub Mons** » Wed Dec 08, 2010 8:48 am

problem solved. seems that it was something to do with my user account on the computer...

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