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Posted: Wed Feb 13, 2008 4:50 pm
by ryanm0710
i orderd 3 vinyls offa dubplate on the 9th hope they come, cant be botherd chasing them up this time.

Posted: Wed Feb 13, 2008 5:00 pm
by powerpill
lol. if you are sending them emails you cant expect them to answer you immediately, give them a call and im sure theyll help you

Posted: Wed Feb 13, 2008 5:08 pm
by chunkie
in fainress - they've replied already

apparently they havent taken payment from World Pay and i need to do it all again

hasnt left me with the greatest amount of confidence though

Posted: Thu Feb 14, 2008 1:28 am
by guerillaeye
oopu wrote: REDEYEREDEYEREDEYEREDEYEREDEYEREDEYEREDEYEREDEYEREDEYE
kthxbai

Posted: Thu Feb 14, 2008 1:36 am
by westernsynthetics
send em this thread, that might make em get their shit together.

Posted: Thu Feb 14, 2008 1:42 am
by taal mala
it seems to me they're just a bunch of kids selling vinyl out of there mums place, and they can't be bothered to be on top to shipping things when they're supposed to. I ordered from them a bunch o times, and sometimes it takes 5 days and sometimes 5 weeks.. totally random.

Posted: Thu Feb 14, 2008 2:37 am
by ory
prisoner wrote:
South3rn wrote:
Furiouz wrote:
South3rn wrote:sotu and dubplate are easily the worst online shops i've ever dealt with
Never had any problems with dubplate.net though
their lack of communication with customers is appalling
dealing with the dmz repress thing with them right now.

a little more communication would be nice. sending emails is pretty easy.

whenever i've had an issue with redeye they get back to you right away and things are sorted. probably not gonna deal with sotu anymore....
I'm doing this aswell, still haven't got my refund. Lemme know how it goes yeah?

I ordered Ancient Memories in the same go, but now it's out of stock. They better have fucking reserved a copy for me.

Posted: Wed Mar 19, 2008 8:47 pm
by d_three
The other day placed my first order with dubplate.net just because they had Gangsta 4 Life in stock. Thought it would be wise to order a few more records on top of that, so p&p tag wouldn't be too heavy. Few days later I got three records through the post, but "Gangsta 4 Life" was missing. E-mailed them straight away, they replied
our delivery of this title was delayed but is due in later today.
We will be able to post it to you on Monday. Sorry for the delay
Fair enough. I understand - shit happens, sometimes. But a week later still nothing. Send them another e-mail, got an answer saying:
i posted this yesterday so if it doesn't come tomorrow please email me and I will post another.
week later - still nothing. Another e-mail - no more replies.........


This was my first and last time I had business with dubplate.net.

Posted: Wed Mar 19, 2008 11:35 pm
by trichs
A positive story for yas
I can sing them nothing but praise. Simple site, ordering process.
I did have a problem getting a few tunes mixed up, Skreamizm 4 came in place of 2 other 12" i had ordered(oh no right 8) ). I emailed, got reply they sorted the problem and I ended up getting both the skreamizm ep and the 2 other tunes free sortve cos they sent a double of 1 tune and reimbursed for the other even tho I got it in the end.
Dealt with promptly all through email.
Every other order has arrived perfectly to me in Australia within 10days.
Great service
Thanks again dubplate.net :) 8)

Posted: Thu Mar 20, 2008 12:23 am
by drifterman_
never had probs with SOTU

dubplate.net website slow, staff slow

but friendly.

Posted: Thu Mar 20, 2008 12:56 am
by djprojekts
If i remember rightly theres been a couple of threads about online shops etc.

Posted: Sun Apr 06, 2008 9:28 am
by skr9
Did you recive your vinyls ?
I just realized that I ordered HF13 few months ago and I'm still waiting for it :evil: !@#$%