Dubstepforum.com

big up!

ABSOLUTELY, so kind so patient

ive probably spent round 10 grand on vinyl through them over the years...

best customer service around, not much else to say

Big Up!

top man

I don't always use Redeye, I tend to just grab the record wherever I see it first or whichever shop has the most in stock that I wanna order, but I find myself using it more and more just for the service. I've had some confusing requests before that he's done without question, never feel like I'm gonna have a problem with him.

Ordered the Roots of El-B CD from him before, got sent the Roots of Dubstep instead. Emailed him and said that I didn't order that, but actually, I'll keep it anyway, bought the Roots of El-B again, and he sent it with a copy of that Ringo Records compilation too

after the joy o 'we used to like' cock up, he somehow - by being very nice - made me not mad at the fact I wasn't gonna get a copy.

I appreciate.

my hero

i also work in retail sales and have learned a few things (mainly patience) from tom on how to treat customers.

really, really nice bloke. redeye>all other sites

the amount of stupid alterations i've made to orders without any problem is remarkable. There's also a woman who handles my silly bizness too, forgot her name but, urr, big up her as well.

Free stickerssssss!
ha

haha yeh and bigup on the stickers, got millions lying about the house

Same here, top bloke. Have progressively switched the bulk of my online orders - which living in Spain amounts to about 95% of the records that I buy - from Juno to Redeye, mainly because of the possibility of grouping several orders under a same shipment - HUGE advantage when you order massively online and from abroad as me. But also because records are always very carefully packaged AND do not have a sticker on them!

So do you lot rate redeye more than chemical? Only used redeye once for the Mala in Cuba album and it took almost a month to get her, stickers re a huge bonus tho

Itend to buy directly from the label but I'll definetely use Redeye more often - thanks for the DMZ029, Tom (;

Lazy Alf wrote: But also because records are always very carefully packaged AND do not have a sticker on them!

Yeah stickers do my head in, especially on sleeves with artwork!
Dont do it chemical or opt for easy peel badboys!

Terpit wrote:So do you lot rate redeye more than chemical?

Yeah absolutely.

Chemical have recently changed their stickers by the way, they are much smaller now.

Redeye definitely leads the way in customer service as far as online stores go.

I use redeye for 99% of my vinyl needs. Enough said.