Dubstepforum.com

I spent a tidy amount of money on mp3s and their downloading system is fucked.

They also don't reply to emails or answer the phone.

Whut wrote: They also don't reply to emails or answer the phone.

Standard... Doubt I will ever order from them again

Welcome back to the weekly dubplate.net thread.

I got the three HH releases and they arruved the next day, I just think there websites slow

Neville Bartos wrote:Welcome back to the weekly dubplate.net thread.

Neville Bartos wrote:Welcome back to the weekly dubplate.net thread.

Maybe it's time to shape up?

Had the same problem last week... sent mails every day, phoned them a couple days now... still no answer...

Total stnuc!

Neville Bartos wrote:Welcome back to the weekly dubplate.net thread.

Welcome to the daily wannabe moderator reply.

Time to get some sex bro.

kyulo wrote:Had the same problem last week... sent mails every day, phoned them a couple days now... still no answer...

Total stnuc!

So there's no hope of getting what I paid for?

Thanks to everyone that replied with useful information.

You'd think after all the threads , not just on this forum but others as well, that they'd get some sort of apology or reply sorted. They clearly don't give a toss.

Whut wrote:

Neville Bartos wrote:Welcome back to the weekly dubplate.net thread.

Welcome to the daily wannabe moderator reply.

Time to get some sex bro.

Welcome to the daily wannabe moderator reply wannabe moderator reply.

I was just saying. It wasn't aimed at any one. I find it amusing how every week some one comes on here and pulls them up about some dodgy service and every week it happens again.

I'm off to Kings X to get some sex. Back soon.

^

It’s not entirely obvious but you have to go back to the front of their site once you’ve bough mp3s and there should be a ‘download cart’ from which you can grab em. I know this confused me initially.

Sums it all for me, this...


FAQs

How to make an order:
Sign in, choose some songs, click add to bag, click checkout, give us your money

Postage Info:
We box it, put your name and address on the outside, and send it to you.

Security & privacy:
We care, we really do, and won't tell nobody nuttin.

Refund Policy:
If there is a problem we''ll solve it, get in touch let us know what the problem is and we will look into replacing or refunding the purchase.

Contact us:
by email, phone or post. sales@dubplate.net +44 207 247 7252 DUBPLATE.NET TRUMAN BREWERY 91 BRICK LANE E1 6QL




... Fail

ok, got my stuff... don't know why actually... the daily mails to them or the mail I sent a few hours ago to tempa... anyway, I hope everybody gets their problems solved

I have no problem, V3 ep is arrived yesterday

boomnoise wrote:It’s not entirely obvious but you have to go back to the front of their site once you’ve bough mp3s and there should be a ‘download cart’ from which you can grab em. I know this confused me initially.

Thanks for the help man. However, when downloading from this page you get an error message saying their is an error with the file. Right click 'save as' doesn't work.

Welcome to the daily wannabe moderator reply wannabe moderator reply.

I was just saying. It wasn't aimed at any one. I find it amusing how every week some one comes on here and pulls them up about some dodgy service and every week it happens again.

I'm off to Kings X to get some sex. Back soon.

LOL

Sorry for the grouchy response. At least you got some sex out it though.

i gotta say ive never had any real problems with dubplate, though i dont buy mp3s. they do sometimes take a while to answer my emails, but i usually receive my records next day.

the only time anything has gone wrong was 2wks ago i ordered the benga ep. it didnt turn up for 5 days, so i sent them an email, that evenin they sent one back sayin it must've got lost in the post and that they would send out a replacement. next day i had the ep.

Whut wrote:Thanks for the help man. However, when downloading from this page you get an error message saying their is an error with the file. Right click 'save as' doesn't work.

shame their site isnt workin properly for the downloaders though..

yeah their mail order is second to none, chocs and star charts included for free... all good. my TRG white arrived straight away.

It just winds me up that they keep the 'buy mp3' buttons live on the site when they know full well that the system doesn't work.

Somebody, somewhere has made that decision knowing that new mp3 orders are gonna keep coming in when new people discover the scene.

Its simply dishonest.

Furiouz wrote:

Whut wrote: They also don't reply to emails or answer the phone.

Standard... Doubt I will ever order from them again

Used them twice and had problems both times and found them very very unhelpful.

I told them I would take my business elsewhere and they were still quite rude.